Shipping conditions
Shipping Policy – Muse & Mirror
At Muse & Mirror , we strive to provide fast and reliable shipping to our customers throughout the European Union. Below you'll find our shipping policies, including delivery times and terms for your products:
1. Delivery times:
- The estimated delivery time within the European Union is approximately 7-12 working days , as our products are handmade.
- Please note that these delivery times are estimates and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions. In this case, delivery may take up to 25 days .
2. Shipping methods:
- We offer a variety of shipping options to suit your needs, including standard and express shipping services.
- Shipping costs are calculated and displayed during the order process and may vary depending on the destination and package weight.
3. Shipment tracking:
- Once your order has been shipped, we'll provide you with a tracking number. You can use this number to track the status of your shipment on the carrier's website.
4. Delivery address:
- Please provide an accurate and complete delivery address when placing your order . We assume no responsibility for incorrect deliveries due to incorrect address information.
5. Taxes and duties:
- Our product prices include taxes and duties. Subject to local laws and regulations in your country, no additional taxes, duties, or other fees will be charged upon receipt of your package. These costs will be borne by Muse & Mirror.
6. Customer service:
- Our customer service team is available to answer your shipping questions or concerns.
If you have any questions, please contact us at help.musemirror@gmail.com . We will be happy to assist you. We always strive to meet delivery deadlines and ensure your products are delivered on time.
Please note, however, that delivery times may vary depending on your location and specific circumstances. If you would like more information about our shipping policies, please contact help.musemirror@gmail.com .